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About HCL:
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.
HCL is a $6.2 billion leading global technology and IT enterprise comprising two companies listed in India - HCL Technologies and HCL Infosystems. Founded in 1976, HCL is one of India's original IT garage start-ups. A pioneer of modern computing, HCL is a global transformational enterprise today. Its range of offerings includes product engineering, custom & package applications, BPO, IT infrastructure services, IT hardware, systems integration, and distribution of information and communications technology (ICT) products across a wide range of focused industry verticals. The HCL team consists of over 90,000 professionals of diverse nationalities, who operate from 31 countries including over 500 points of presence in India. HCL has partnerships with several leading global 1000 firms, including leading IT and technology firms.
| Designation | Technical Support Officer - UK Voice Process - 100 Opening(s) | |||
| Job Description | Job Description: Technical Support Officer (Voice) Essential Duties and Responsibilities: 1. Provide client support and technical issue resolution via E-Mail, phone and other electronic medium. 2. Configuration of client's equipment to connect to the Internet via modem/DSL Router (Dialup/DSL customers only). 3. Configure software to connect to Internet application servers. 4. Provide training to clients in the use of system and applications as related to Internet. 5. Obtain general understanding of OS and application operations related to company offered services. 6. Identify and correct or advise, on operational issues in client computer systems. Education: Any Graduate/U.G Experience: Preferably Freshers Expectations: Excellent communication skills in English. Willing to work in Night shift. Willing to work in a BPO. |
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| Desired Profile | Please refer to the Job description above | |||
| Experience | 0 - 1 Years | |||
| Industry Type | BPO / Call Centre / ITES | |||
| Role | Associate/Senior Associate -(Technical) | |||
| Functional Area | ITES, BPO, KPO, LPO, Customer Service, Operations | |||
| Education | UG - Any Graduate - Any Specialization PG - Post Graduation Not Required DOCTORATE - Doctorate Not Required |
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| Location | Chennai | |||
| Keywords | Technical Support, tsr, technical support executive, customer support, techsupport, technical support engineer | |||
| Contact |
James HCL Technologies Limited |
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| Telephone | 9500071825 | |||
| Website | https://www.hcl.com | |||
| Job Posted | 20 Dec | |||
| Reference | BT-5217 |
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