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Description: Customer Service Associate, Customer Service Supervisor
Customer Service Associate Job Purpose: Maintains customer relationship by responding to inquiries; documenting actions.
Customer Service Associate Job Duties:
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers' accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.
Skills/Qualifications: Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking.
To Apply
1.SMS as TL to 9944221145 We will call u back.
2.Or else send your update CV to balaji.v@rp-sg.in.in
3.Or else call me @ 9944221145
Regards,
Balaji Venugopal
Executive - HR
994422115
Customer Service Associate Job Purpose: Maintains customer relationship by responding to inquiries; documenting actions.
Customer Service Associate Job Duties:
Prepares for customer inquiries by studying products, services, and customer service processes.
Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer.
Records customer inquiries by documenting inquiry and response in customers' accounts.
Improves quality service by recommending improved processes; identifying new product and service applications.
Updates job knowledge by participating in educational opportunities.
Accomplishes customer service and organization mission by completing related results as needed.
Skills/Qualifications: Product Knowledge, Informing Others, Data Entry Skills, Organization, Analyzing Information , Verbal Communication, Reporting Skills, Managing Processes, Customer Focus, General Consulting Skills, Multi-tasking.
To Apply
1.SMS as TL to 9944221145 We will call u back.
2.Or else send your update CV to balaji.v@rp-sg.in.in
3.Or else call me @ 9944221145
Regards,
Balaji Venugopal
Executive - HR
994422115
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