Job Synopsis | |
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Openings for Technical Support Engineers - Call Sumaya @9840888738 |
Company: | | CSS Corp Private Limited |
Experience: | | 1 to 3 yrs |
Location: | | Chennai |
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| Job Description | |
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Must possess excellent oral and written communication skills in English Flexible to work in 24/7 environment. Excellent Listening & Probing skills Excellent customer orientation and grasp of customer service Exhibit strong interpersonal skills, positive and customer centric approach
Responsibilities:
Assist customers to troubleshoot by providing a consultative approach to resolve issues. Respond to called-in inquiries from clients regarding their products and related services. Maintain high level adherence and compliance towards policies, process and procedures. Provide exceptional customer service at all times. Ensure all transactions are documented appropriately Strong technical knowledge in networking is mandatory.
Qualification:
Diploma Holders / Graduates / Post Graduates any stream.
Experience: 6 months to 1 year in technical support is mandatory.
Interested candidates may walk in to the below mentioned venue from 4th Nov to 8th Nov between 3:00 pm - 6:30 Pmor Call Sumaya @ 9840888738
Venue: Contact Person : Sumaya - HR CSS CORP AMBIT IT PARK Ambattur industrial estate Chennai |
Role: | | Associate/Senior Associate -(Technical) |
Role Category: | | Voice |
Industry Type: | | BPO / Call Centre / ITES |
Functional Area: | | ITES, BPO, KPO, LPO, Customer Service, Operations |
Keywords: | | technical support, tech support, tech support executive, tse, tsr, technical support representative, international bpo, Networking, ccna |
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| Desired Candidate Profile | |
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Education: | | (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required) |
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| Company Profile | |
| CSS Corp Private Limited | |
| http://www.csscorp.com | |
| CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. From application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services, CSS Corp provides a truly impressive range of quality services that focus on delivering strategic value and operational efficiency for its customers. CSS Corp proudly works with some of the world's best known customer and partner brands. And, with a global multi-cultural workforce of more than 6000 individuals across 20 locations worldwide, the company has established a strong global foundation to continue supporting its international customers and growth aspirations. | |
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