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Job | Openings for Technical Support Engineers - Call Sumaya @9840888738

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Job Synopsis 
 
Openings for Technical Support Engineers - Call Sumaya @9840888738
Company: CSS Corp Private Limited
Experience: 1 to 3 yrs
Location: Chennai
 
 Job Description 
 
Must possess excellent oral and written communication skills in English
Flexible to work in 24/7 environment.
Excellent Listening & Probing skills
Excellent customer orientation and grasp of customer service
Exhibit strong interpersonal skills, positive and customer centric approach

Responsibilities:

Assist customers to troubleshoot by providing a consultative approach to resolve issues.
Respond to called-in inquiries from clients regarding their products and related services.
Maintain high level adherence and compliance towards policies, process and procedures.
Provide exceptional customer service at all times.
Ensure all transactions are documented appropriately
Strong technical knowledge in networking is mandatory.

Qualification:

Diploma Holders / Graduates / Post Graduates any stream.

Experience: 6 months to 1 year in technical support is mandatory.


Interested candidates may walk in to the below mentioned venue from 4th Nov to 8th Nov between 3:00 pm - 6:30 Pmor Call Sumaya @ 9840888738

Venue:
Contact Person : Sumaya - HR
CSS CORP
AMBIT IT PARK
Ambattur industrial estate
Chennai
Role: Associate/Senior Associate -(Technical)
Role Category: Voice
Industry Type: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Keywords: technical support, tech support, tech support executive, tse, tsr, technical support representative, international bpo, Networking, ccna
 
 Desired Candidate Profile 
 
Education: (UG - Any Graduate - Any Specialization, Graduation Not Required) AND (PG - Any PG Course - Any Specialization, Post Graduation Not Required) AND (Doctorate - Any Doctorate - Any Specialization, Doctorate Not Required)
 
 Company Profile 
 CSS Corp Private Limited 
 http://www.csscorp.com 
 CSS Corp is a global information and communications technology company with an impeccable record for designing, developing, deploying and managing end-to-end IT and network services. From application development, testing and optimization through to enterprise-level cloud enablement and round the clock technical support services, CSS Corp provides a truly impressive range of quality services that focus on delivering strategic value and operational efficiency for its customers. CSS Corp proudly works with some of the world's best known customer and partner brands. And, with a global multi-cultural workforce of more than 6000 individuals across 20 locations worldwide, the company has established a strong global foundation to continue supporting its international customers and growth aspirations. 
   
 
Regards,

Sumayanaz
CSS Corp Private Limited
http://www.csscorp.com
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