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AURA is a young and energetic team working towards the challenges in HR Management. AURA is a "HR Solution" company in India to provide "Talent Acquisition & Retention solutions" to leading clients across the globe. AURA has implemented the best practices in place to hire the Talents from the industry to meet the client's needs.
Our client's group has over 50 companies and employing more than 50,000 people worldwide and with a turnover in excess of USD 6.6 billion.
Number of Openings: 15 POSITIONS
Work Location : Chennai
Experience: 0- 4 Years
Roles and responsibilities :
1 - Handling inbound calls.
2 - Collecting the mandatory details from the callers
3 - Generating a ticket for the customers in the CRM
4 - Searching and identifying the Service Center from the CRM.
5 - Coordinating with the assigned Service provider and customer.
6 - Regular Updation of the conversation in the CRM.
7 - Taking the ownership for the calls attended
8 - Following the telephonic etiquette
9 - Presence of mind and pro-active thinking.
10 - Should speak politely.
Should Possess :
1 - Mandatory language (Hindi/English/Tamil)
2 - Basic Computer knowledge.
3- Knowledge in typing, Excel and Google.
4 - Flexibility for all shifts.
Kindly send us your updated profile in word format to prakash@aurabs.com or Call Prakash @ 99400-77155
Regards,
Prakash
AURA BUSINESS SOLUTIONS
Our client's group has over 50 companies and employing more than 50,000 people worldwide and with a turnover in excess of USD 6.6 billion.
Number of Openings: 15 POSITIONS
Work Location : Chennai
Experience: 0- 4 Years
Roles and responsibilities :
1 - Handling inbound calls.
2 - Collecting the mandatory details from the callers
3 - Generating a ticket for the customers in the CRM
4 - Searching and identifying the Service Center from the CRM.
5 - Coordinating with the assigned Service provider and customer.
6 - Regular Updation of the conversation in the CRM.
7 - Taking the ownership for the calls attended
8 - Following the telephonic etiquette
9 - Presence of mind and pro-active thinking.
10 - Should speak politely.
Should Possess :
1 - Mandatory language (Hindi/English/Tamil)
2 - Basic Computer knowledge.
3- Knowledge in typing, Excel and Google.
4 - Flexibility for all shifts.
Kindly send us your updated profile in word format to prakash@aurabs.com or Call Prakash @ 99400-77155
Regards,
Prakash
AURA BUSINESS SOLUTIONS
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