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Job Type :Full Time
Category :Marketing, Professional Services, Sales/Account/Business Development
Job Description :
SDL is a leader in global customer experience management (CXM) technology solutions. SDL's CX Technology solutions help organizations to improve their customer's experience at their entire customer journey. SDL’s customer experience solutions power 79 of top 100 global brands. SDL’s technology and solutions portfolio include web content management, campaign management and analytics, ecommerce optimization, customer journey analytics, enterprise translation management systems, language cloud, real-time machine translation technologies and ISO certified language translation solutions. SDL has been ranked as leader in many of it's product categories by analysts like Gartner and Forrester.
SDL is growing and looking for excellent sales people to join the organization to accelerate its growth. For this purpose, SDL is looking for an Enterprise Sales Director to grow it’s CX technology business in India. As a CX Sales Director, you will be responsible for achieving yearly sales targets by gaining new customers as well as identifying sales possibilities at existing customers in your defined territory. As part of your activity you will maintain relationship and work closely with Partners as appropriate. This role is definitely for people who thrive on true new business development vs. account management.
Key Responsibilities
SDL is growing and looking for excellent sales people to join the organization to accelerate its growth. For this purpose, SDL is looking for an Enterprise Sales Director to grow it’s CX technology business in India. As a CX Sales Director, you will be responsible for achieving yearly sales targets by gaining new customers as well as identifying sales possibilities at existing customers in your defined territory. As part of your activity you will maintain relationship and work closely with Partners as appropriate. This role is definitely for people who thrive on true new business development vs. account management.
Key Responsibilities
- Expand market share of SDL Customer Experience Management (CXM) Technology solutions through winning new customers and increase penetration of existing customers
- Focus on the business side of targeted organizations, identify business drivers and needs, and win key projects
- Position SDL CXM as a long-term strategic partner for our target organizations
- Organize and deliver product presentations for prospects and customers with the assistance of product specialist
- Lead virtual Account Teams in finalizing and implementing RFI’s, RFP’s and orders
- Further developing SDL CXM market in a creative and entrepreneurial style. Identify opportunities and market needs for new solutions or expanding existing solutions
- Defining the right business proposition
- Monitor product implementation cycle
- Conducting direct sales with end users by means of software license and support agreements
- Establish and maintain a valuable network in the field of Users, establish Partnerships with various System Integrators, Value Added Re-sellers, Consultancy organizations and Application Providers
- Establish and maintain a valuable multi-level personal network in the industry- Executive and IT level
- Represent SDL CXM in a highly professional way
- Actively participate in demonstration and presentations
Ideal Skills and Experience: - Knowledge of and experience with the business context where SDL solutions are used (marketing, e-commerce, e-business, internet)
- At least 8 to 10 years of relevant experience in direct sales of software technology, software development tools and/or application software to business level and IT decision-makers
- Sufficient general knowledge of information technology and IT infrastructures, as well as an adequate understanding of current trends influencing IT decisions
- A valuable network in the field of Business Users and Partners
- A valuable multi-level personal network in the industry (Executive, Business and IT level)
- Experience in working in a competitive and target oriented environment
- Persuasive, results-orientated and practical, eager to open up new business opportunities and win business from the competition
- Relationship builder, diplomatic, capable of dealing with complex situation
- Fast learner
- Able to work as part of a team, including pre-sales, inside sales, marketing and product management
- Flexible, enthusiastic, independent, self-starting and goal-oriented
- Preferably experience in working for a software product company at some time in your career
- Able to face tight deadlines and work under pressure
- Able to recognize new opportunities
- University or Bachelor Degree
Desirable - Extensive knowledge of Customer Experience Management, Digital Marketing and in particular web content management and multi-channel campaign management
- A working knowledge of system integrators, managed service provides (MSP’s) and agencies and how they operate
- Experience of using TAS methodology
- Experience/ certification in ‘The Challenger Sale’
- A good working knowledge of Salesforce
Skill :Sales -> TAS, Account Manager, Sales Manager, Salesforce.com, Enterprise Business Development Manager, Business Development Manager
Other Skills :Challenger Sales, Solution Selling, RFP/ Proposal Development, Presentations
Location :India - Mumbai, Mumbai Mahape Navi IN 400710
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