Jobs | Desktop Support | Capgemini | Mumbai | jobs2uu | IT job

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Desktop Support Engineer Job in Mumabi, Capgemini

Desktop Support -  6 months - 2 yrs - Mumbai

Required Skills:

·       
Active directory – Domain , AD groups ,AD
computer and users accounts, Trusts ,Migration of AD User accounts

·       
MS Office 97 ,2000 and 2003 – MS Visio, MS
Access for database connectivity

·       
MS Outlook 2003 – Delegation of mail box, Configure
additional mailboxes ,Outlook Exchange connectivity, Archiving

·       
VPN – ( Nortel ) Concepts and troubleshooting,
client

·       
Citrix client troubleshooting

·       
Wireless adaptor – Configuration and
troubleshooting

·       
Basic knowledge of SMS  / Radia

·       
Database  - Oracle client troubleshooting

·       
SAP GUI – Configuration and troubleshooting SAP
GUI

·       
OS troubleshooting mainly IE related issues and
performance issues

·       
McAfee Endpoint Encryption Client End

• Effective communication skills in both verbal
  and written English, must be able to understand various foreign accent,
  experienced in handling UK/US users only
• Willingness to work in shifts
• Very Client focused with regards to service
  delivery
• Self-driven and able to work by yourself or
  within a team
• Good analytical and troubleshooting skills (the
  ability to think logically through a problem)
• Ability to prioritize tickets/work requests
• Must have the initiative, tenacity and
  commitment to see issues and problems through to resolution
• Must be versatile and able to adjust to different
  target audiences

Desired Skills:

• MCSE Certification in Windows 2000, 2003
• Knowledge of Active Directory 2003.
• An understanding of Remedy/EARS or any such tool
• Ability to write SQL queries
• Scripting Knowledge using Kix script, Vbscript,VB etc , Ability in
  writing Macros in VB

To Apply : https://www.in.capgemini.com/careers/jobs/desktop-support-6-months-2-yrs-mumbai

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